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FAQ

It doesn’t take more than 5 minutes to book a parcel with us

YES we can arrange the pickups at your door step.

Every parcel has to go with certain documentation describing it for security purposes. We have listed the standard forms and documents that go with each kind of shipments

The cost of a shipment can be affected by the amount of space that it occupies in the aircraft, rather than the actual weight. This is the volumetric (or dimensional) weight. Weight will be calculated on the overall the package which is higher either the actual weight or volumetric weight

 

We file for claim with the carrier company like FedEx, DHL, ARAMEX, TNT or UPS etc. depending on material damage. There is no claim procedure for fragile items. An indemnity letter is to be submitted beforehand to the carrier as per guidelines. All the same we do we our best to ensure that it is packed carefully, labeled as FRAGILE and handled carefully

 

We are associated with all major international courier companies like FedEx, DHL, UPS, TNT and all self-network operators etc.